Privacy Policy

Last Updated: 01/12/2025

Clear Prop Collective (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our UK-based online store.

 

1. Who We Are

BravoLima Aviation Ltd

Trading as "Clear Prop Collective"
Email: kristen@bravolimaaviation.co.uk

We act as the Data Controller for the purposes of the UK General Data Protection Regulation (“UK GDPR”).

 

2. Personal Data We Collect

 

a. Information You Provide

We may collect:

• Name

• Email address

• Billing and shipping address

• Phone number (optional)

• Payment information (processed securely via third-party providers; we do not store card details)

• Order history

• Account login details (if you create an account)

 

b. Information Automatically Collected

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Pages viewed

• Time and date of visits

• Device identifiers

• Cookies and similar technologies

 

3. How We Use Your Data

We use your data to:

• Process and deliver your orders

• Manage payments, refunds, and returns

• Provide customer support

• Personalise your shopping experience

• Send service-related communications

• Send marketing emails (only if you opt in)

• Improve website performance and security

• Comply with legal and tax obligations

 

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: To fulfil your orders and provide services

• Consent: For email marketing and cookie tracking where required

• Legitimate Interest: To improve our services, prevent fraud, and understand customer behaviour

• Legal Obligation: For accounting, tax, and compliance purposes

 

5. Sharing Your Data

We may share your data with trusted third parties, including:

• Payment processors (e.g., Stripe, PayPal)

• Delivery and logistics providers (e.g., Royal Mail, couriers)

• Website hosting and analytics services

• Email marketing platforms (with your consent)

 

We NEVER sell or trade your personal information.

 

All processors must comply with UK GDPR and follow strict confidentiality/security measures.

 

6. International Data Transfers

Some service providers may operate outside the UK.
In such cases, we ensure your data is protected by:

• UK-approved adequacy regulations, or

• Standard Contractual Clauses (SCCs) ensuring GDPR-level protection

 

7. Cookies

Our website uses cookies to:

• Enable core site features (e.g., checkout)

• Remember your preferences

• Analyse site performance

• Support marketing (optional)

We provide a cookie banner allowing you to manage or reject non-essential cookies.

 

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

• Complete transactions

• Provide customer service

• Meet legal, accounting, and reporting obligations

Typically:

• Order records: 6 years (UK tax requirements)

• Customer accounts: Until you request deletion

• Marketing data: Until you unsubscribe or request removal

 

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Delete your data (in certain circumstances)

• Withdraw Consent at any time

• Object to certain processing (e.g., marketing)

• Restrict processing

• Data Portability (receive your data in a usable format)

• Lodge a complaint with the UK ICO

Information Commissioner’s Office (ICO): https://ico.org.uk/

 

To exercise your rights, email us at [Insert Email].

 

10. Protecting Your Data

We implement appropriate technical and organisational measures to protect your information, including:

• SSL website encryption

• Secure payment gateways

• Access controls and password protection

• Limited data access by authorised personnel only

No online system is 100% secure, but we take all reasonable steps to safeguard your data.

 

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

 

12. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will always reflect the most recent version.

 

13. Contact Us

For questions, concerns, or data requests:

BravoLima Aviation Ltd

Trading as "Clear Prop Collective"
Email: kristen@bravolimaaviation.co.uk